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Terms and Condtions for Gifts and Guidance Ltd online crystal and gifts shop are covered here. Please read our conditions and policies before purchase, thank you.

1.1.This document (together with any documents referred to in it) tells you the terms and conditions upon which we sell and supply the goods (the Goods) listed on this website (the 'Website') to you. 
1.2.Before confirming your order please:
1.2.1.Read through these terms and conditions (the 'Conditions') and in particular our cancellations and returns policy at clause 12. and limitation of our liability and your indemnity at clause 16.
1.2.2.Print a copy for future reference. 
1.2.3.Read our privacy policy regarding your personal information.
1.3.By ordering any of the Goods listed on this Website, you agree to be legally bound by these Conditions. You will be unable to proceed with your purchase if you do not accept these terms and conditions as may be modified or amended and posted on this Website from time to time.
1.4.We reserve the right to revise and amend the Website, our disclaimers and the Conditions at any time without notice to you. Your continued use of the Website (or any part thereof) following a change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether we have changed these Conditions.

2.1.This Website is owned and operated by Gifts and Guidance Ltd ('we'/'us'/'our'), a limited company (trading as Gifts and Guidance), registered in England and Wales
 under company number: 07752473 having our registered office at 43 Rakeway Saughall Chester CH16AZ.  Our VAT Number is: UK 990 2122 35. 

3.1.You agree that email and other electronic communications can be used as a long-distance means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
3.2.We will contact you by email or provide you with information by posting notices on our Website.

4.1.Our Website is intended for use by customers resident in England, Wales, Scotland and Northern Ireland (the United Kingdom). We also offer terms for orders outside of the UK. Please read below.
4.2.We can, in our sole discretion, accept orders from individuals located outside the United Kingdom and ship overseas subject to you paying for the additional shipping or postage costs. You will have an opportunity; prior to dispatch, to cancel your order in case these costs are not acceptable. This is only available prior to dispatch and when we have been informed immediately after the order has been placed.
You agree to the postage which is shown during checkout by completing the order through confirmation on checkout.
4.3.If we agree to supply any Goods ordered from the Website for delivery outside the United Kingdom, they may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. You will be responsible for payment of any such duties and/or taxes in addition to our price including VAT and the cost of delivery. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order.
4.4.Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities. Please also note that you must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable for any breach by you of any such laws.

5.1.When registering on the Website you must choose a username and password. You are responsible for all actions taken under your chosen username and password. 
5.2.By registering on the Website you undertake:
5.2.1.That all the details you provide to us for the purpose of registering on the Website and purchasing the Goods are true, accurate, current and complete in all respects
5.2.2.To notify us immediately of any changes to the information provided on registration or to your personal information
5.2.3.That you are over 18 or if under 18 you have a parent or guardian's permission to register with and purchase the Goods from this Website in conjunction with and under their supervision.
5.2.4.To only use the Website using your own username and password
5.2.5.To make every effort to keep your password safe 
5.2.6.Not to disclose your password to anyone 
5.2.7.To change your password immediately upon discovering that it has been compromised 
5.2.8.To neither transfer or sell your username or password to anyone, nor permit, either directly or indirectly, anyone other than you to use them
5.3.You authorise us to transmit your name, address and other personal information supplied by you (including updated information) to obtain information from third parties about you, including, but not limited to, credit reports and so that we may authenticate your identity.
5.4.We reserve the right to terminate an agreement formed with you pursuant to clause 9. below and to suspend or terminate your access to the Website immediately and without notice to you if: 
5.4.1.You fail to make any payment to us when due
5.4.2.You breach these Conditions (repeatedly or otherwise) 
5.4.3.You are impersonating any other person or entity
5.4.4.When requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity 
5.4.5.We suspect you have engaged, or are about to engage, or have in anyway been involved, in fraudulent or illegal activity on the Website

6.1.To be eligible to purchase the Goods on this Website and lawfully enter into and form contracts with us, you must:
6.1.1.Be 18 years of age or over
6.1.2.Be legally capable of entering into a binding contract
6.1.3.Provide full details of a delivery address in the United Kingdom or the European Economic Area (if you reside in the EEA)
6.2.If you are under 18, you may only use the Website in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, you must not use our Website. 

7.1.The prices of the Goods are quoted on the Website. 
7.2.Prices for delivery are quoted for delivery in the United Kingdom unless otherwise specified.
7.3. Retail Customers: Unless otherwise stated, the prices quoted include VAT but exclude delivery costs which will be added to the total amount due from you. Details of our delivery charges can be located on our Website.  
Wholesale Customers: the prices quoted do not include VAT and also exclude delivery costs. These will be added to the total amount due from you. Details of our delivery charges can be located on our Website.  
7.4.We reserve the right, by giving notice to you at any time before delivery or performance of our obligations to you, to increase the price of the Goods to reflect any increase in the cost to us due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture). In the unlikely event of this occurring, you shall be entitled to cancel the order at any time before delivery.

Payment can be made by Paypal, any major credit or debit card or through an electronic payment account as explained on the order form.
8.2.By placing an order, you consent to payment being charged to your debit/credit card account or electronic payment account as provided on the order form.
8.3.Payment will be debited and cleared from your account before the dispatch of the Goods to you.
8.4.When you pay for your order by card, we carry out certain checks which include obtaining authorisation from your card issuer to ensure you have adequate funds and for security reasons. This may involve validating your name, address and other personal information supplied by you during the order process against appropriate third party databases including the card issuer, registered credit reference agencies and fraud prevention agencies. 
8.5.By accepting these Conditions you:
8.5.1.Undertake that all the details you provide to us for the purpose of purchasing the Goods
are correct and that the payment card you are using is your own and that there are sufficient funds to cover the cost of the Goods ordered
8.5.2.Undertake that any and all Goods ordered by you are for your own private or domestic use only and not for resale.
8.5.3.Authorise us to transmit the payment and delivery information provided by you during the order process (included any updated information) for the purpose of obtaining authorisation from your card issuer to ensure you have adequate funds, to authenticate your identity, to validate your payment card and for other security reasons, such as fraud prevention
8.6.We shall contact you should any problems occur with the authorisation of your card.
8.7.We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our Website. 

8.1.You acknowledge that any review, feedback or rating which you leave may be published by us on the Website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our other websites, publications or marketing materials. 
8.2.You undertake that any review, feedback or rating that you write shall:
8.2.1.Comply with applicable law in the UK and the law in any country from which they are posted 
8.2.2.Be factually accurate
8.2.3.Contain genuinely held opinions (where applicable) 
8.2.4.Not contain any material which is either defamatory, threatening, obscene, abusive, offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm, embarrass or invade the privacy of, any person or be deceiving
8.2.5.Not promote or advocate an unlawful act or activity, discrimination, sexually explicit material or violence 
8.2.6.Not infringe any trademark, copyright (including design rights), database right, or other intellectual property rights of any other person or breach any legal duty you owe to a third party
8.2.7.Not be used to impersonate any person, or to misrepresent your identity
8.3.You agree to indemnify and hold us harmless against any claim or action brought by third parties, arising out of or in connection with any review, feedback or rating posted by you on the Website, including, without limitation, the violation of their privacy, defamatory statements or infringement of intellectual property rights. 
8.4.You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license to use or edit any reviews posted by you. 
8.5.We reserve the right to publish, edit or remove any reviews without notifying you.

9.1.You must not create a link to the Website from another website, document or any other source without first obtaining our prior written consent.
9.2.Any agreed link must be:
9.2.1.To the Website's homepage
9.2.2.Established from a website or document that is owned by you and does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the UK and the law in any country from which they are hosted
9.2.3.Provided in such a way that is fair and legal and does not damage our reputation or take advantage of it
9.2.4.Established in such a way that does not suggest any form of association, approval or endorsement on our part where none exists
9.3.We have no obligation to inform you if the address of the Website home page changes and it is your responsibility to ensure that any link you provide to our homepage is at all times accurate.
9.4.We reserve the right to withdraw our consent without notice and without providing any reasons for withdrawal. Upon receiving such notice you must immediately remove the link and inform us once this has been done.

10.1.To provide increased value and convenience to our users, we may provide links to other websites or resources for you to access at your sole discretion and risk. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable in any way, whether directly or indirectly, for:
10.1.1.The privacy practices of such websites
10.1.2.The content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources 
10.1.3.The use which others make of these websites
10.1.4.Any damage, loss or offence caused or alleged to be caused to you, arising from or in connection with the use of or reliance upon any such advertising, content, products, goods, materials or services available on and/or purchased by you from such external websites or resources

11.1.Notwithstanding any other provision in these terms and conditions, nothing will affect or limit your statutory rights; or will exclude or limit our liability for:
11.1.1.Death or personal injury resulting from our negligence
11.1.2.Fraud or fraudulent misrepresentation
11.1.3.Action pursuant to section 2(3) of the Consumer Protection Act 1987
11.1.4.Any matter for which it would be unlawful for us to exclude or attempt to exclude our liability
11.2.We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise for the below mentioned losses which you have suffered or incurred arising out of or in connection with the provision of any matter in these terms and conditions even if such losses are forseeable or result from a deliberate breach by us or as a result of any action we have taken in response to your breach:
11.2.1.Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings)
11.2.2.Any loss of goodwill or reputation; or
11.2.3.Any special or indirect losses; or
11.2.4.Any loss of data
11.2.5.Wasted management or office time
11.2.6.Any other loss or damage of any kind
11.3.You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, including but not limited to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including reasonable administrative and legal costs, arising out of any breach of these terms and conditions by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information with your authority.
11.4.This clause does not affect your statutory rights as a consumer.

12.1.We reserve the right to change the domain address of this Website and any services, products, product prices, product specifications and availability at any time. 
12.2.If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions in these terms and conditions and the remainder of the provision in question will not be affected.
12.3.All Contracts are concluded and available in English only. 
12.4.If we fail, at any time to insist upon strict performance of any of your obligations under these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under these terms and conditions, it shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with your obligations.
12.5.A waiver by us of any default shall not constitute a waiver of any subsequent default.
12.6.No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

13.1.The Website is controlled and operated in the United Kingdom.
13.2.These terms and conditions will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.

All Crystal Healing and Metaphysical information given are provided as a means to educate the user, and do not imply a Guarantee of effect. Those suffering from Illness should consult with their General Practioner in the first Instance. 

Copyright ©2011-2015 Gifts and Guidance Ltd
All Crystal Images and Content are the property of Gifts and Guidance Ltd and or their partners. No Use of this content is allowed without the expressed written permission.